Student Success Management · Est. 2025

THE INFRA
STRUCTURE
BEHIND
COMPLETION

Most online courses collect enrollment fees. Very few deliver on the outcome they sold. Studicent builds the operational system that changes that — gate architecture, rescue protocols, and a certification standard that separates serious course businesses from everything else.

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€8M+ revenue analysed · 3 service tiers

315%

The Problem

This Is The Industry
Average. It Is Not
Acceptable.

The average online course completion rate sits between 3% and 15%. Most creators know this number. Almost none treat it like the business emergency it is.

If 88 out of 100 students do not complete your course, 88 students did not get what they paid for. They are not renewing. They are not referring. Some of them are requesting refunds. The arithmetic is simple.

This is not a student motivation problem. It is a system design problem. System design problems have system design solutions.

0%+
Target completion
for managed cohorts
0h
Activation window before
dropout risk doubles
8.0+
NPS benchmark for
certified courses
€8M
Revenue analysed
across courses

Three Systems.
One Standard.

01

Gate Architecture

Structured proof points inside your course. Students demonstrate applied learning before advancing. Gates create operational visibility — you know exactly where every student is, in real time, without asking.

02

Rescue Ladder

Four stages: Green (active), Yellow (5 days silent: DM triggered), Orange (no response: call scheduled), Red (10 days: direct escalation). Automated triggers. Human judgment at exactly the right moment.

03

The Standard

The Studicent Certification Standard is an independent benchmark : verified completion rate, student NPS, documented outcomes. The mark that separates your course from everything else competing for the same money.

This Is Not
For Everyone.

This Is For You
If any of these fit
  • You have students enrolled right now and completion or refund rate is a known problem
  • You're doing consistent revenue from your course and want to stop re-earning it from scratch each launch
  • You're building something premium and want to do it right from day one — we have a revenue-share structure for pre-launch builds
  • The market is getting noisier and cheaper — you need verifiable proof-of-outcome to justify your price and separate from the noise
  • You want a system built and run — not advice on what to build yourself
  • High-stakes niche: fitness, business, finance, personal development, professional education
This Is Not For You
If any of these are true
  • You haven't decided what you're teaching yet — come back when you have a course concept
  • Your strategy is content volume — publish more, sell more — rather than building completion infrastructure
  • You want a quick fix — a functioning SSM system takes 4–6 weeks to install and your team must operate it
  • You believe low completion is the student's fault — it is not, and we will not work on that basis
  • You are not willing to track what happens after the sale

Where Do You
Need To Start?

01
Completion Audit
5 Business Days
Diagnose your completion architecture. Identify every dropout point by module. Attach a revenue number to the problem. Leave knowing exactly what needs fixing and in what order — before spending a euro on implementation.
Apply →
02
SSM Playbook
10 Business Days
Your complete student success system : gates, rescue ladder, communication sequences, cohort logic. designed for your course, documented to SOP standard, ready to deploy yourself or hand to a team.
Apply →
03
Full Implementation
30 Days + Ongoing
Studicent builds and operates your SSM system end-to-end. Technical setup, live student management, weekly reporting. You run your course. We run the infrastructure that makes it deliver on what you sold.
Apply →

Calculate Your
Revenue Leakage

Most creators have no idea how much money low completion costs them annually. Enter three numbers. We'll give you the figure — and the three highest-leverage fixes for your specific situation.

Not tracking this yet? That's the finding.
Annual Revenue Leakage
€—
Left on the table every year
Students Who Didn't Complete
Per year without a system

Includes LTV impact + fix roadmap

Get Your Full Revenue Leakage Report

Your personalised breakdown: annual leakage, LTV impact, dropout analysis, and the three highest-leverage fixes for your situation. One email. No spam.

Report on its way.
Check your inbox. While you wait — if the number surprised you, book a call and we'll walk through it live.

Certification
Is The Moat.

Germany has TÜV for vehicles. Finance has the CFA. Online education has nothing. The Studicent Standard is the independent benchmark for courses that take student outcomes seriously , and can prove it.

  • Verifiable completion rate above the certification threshold
  • Student NPS above 8.0 across enrolled cohorts
  • Functioning rescue system with documented response times
  • Measurable student outcomes tied to stated learning goals
View The Standard →

The Short
Answers.

If your question isn't here, book a 30-minute call. We'll diagnose the problem and tell you where to start — no commitment required.

Book a Call →
SSM is the operational system between enrollment and completion : gate architecture, rescue protocols, and communication sequences that actively manage student progress. Most courses have a delivery platform. Very few have a success system. That gap is where completions are lost.
A consultant advises. Studicent builds and operates. We implement standardised infrastructure inside your course, run it, and report on it. The difference is institutional accountability : think TÜV, not a business coach.
Studicent-managed cohort programs target 60%+. Evergreen courses target 40%+. The realistic ceiling depends on course length, price point, and niche. The audit establishes your current baseline and your achievable ceiling before we recommend anything.
Kajabi, Teachable, Thinkific, and Skool. The SSM methodology is platform-agnostic at the system level — implementation details vary. Different platform? Mention it in your discovery call and we'll assess compatibility.
30-day build phase for the implementation tier, after which the system runs operationally. Audit: five business days. Playbook: ten. You can start measuring impact within your first cohort after go-live — typically 30–60 days post-implementation.
Five dimensions: activation (do students start within 72 hours?), progression (are they moving through gates?), re-engagement (what happens when they go silent?), communication (what are they receiving and when?), and outcomes (are students achieving what they enrolled for?). Delivered in five business days with a revenue leakage figure attached.

There's a moment every course creator knows. The launch goes well. The cart closes. And then — silence.

Not bad silence. Just the ordinary quiet of people getting on with their lives. Except somewhere in that quiet, students are stopping. Module 2. Module 4. Halfway through the thing you spent months building, the thing you genuinely believe could change something for them. They just stop.

Most creators find out too late. A refund request. A comment that stings. An open rate that keeps falling. By the time the signal reaches you, the window to help that student closed weeks ago. And the worst part is you never knew it was closing.

I grew up watching people invest real money in the hope that something would change. Not passive money. The kind of decision that takes weeks to make. €997. €1,997. A number that means something different depending on where you're starting from. I understood from an early age what it costs a person to bet on themselves.

The online education industry collects that bet and then, in most cases, does nothing with it. The content gets uploaded. The confirmation email goes out. And the student is left alone with a login and a hope.

That's not a creator problem. Creators care. I've seen it. They answer DMs at midnight. They run bonus calls. They agonise over modules. The caring is never the issue. The issue is that caring alone is not a system. And without a system, the students who need the most support are the ones least likely to ask for it.

I built Studicent because every other serious industry already solved this. Not perfectly. But structurally. Aviation doesn't hope passengers board safely. Medicine doesn't hope patients follow through. They build operational standards and they hold themselves to them. Online education has never had that. Not because the technology isn't there. Because no one decided it mattered enough to build it.

I decided it matters. This is what that looks like.

Founder, Studicent Est. 2025

The Next Step

Book The
Discovery Call.

30 minutes. We diagnose the problem, establish whether there's a fit, and tell you exactly where to start. No pitch deck. No obligation.